At Hanse, we believe that secretaries are more than just assistants—they play the vital role of Customer Relationship Management (CRM) between your company and your clients.
Through warm interactions and empathetic thinking, our secretaries anticipate your needs even before you speak, ensuring a seamless collaboration experience.
The first impression of a business center often comes from its secretaries—an essential role that shapes the client experience.
The qualities of a secretary are deeply intertwined with the company’s image.
Contrary to the traditional belief that secretaries play a low-key role, Hanse’s secretaries perform crucial duties across various domains.
They are not limited to the front desk; they support customers throughout the shared spaces, hallways, and pantry areas, always ready to assist wherever needed.
Our secretaries are both courteous and friendly, paying close attention to every detail.
We value customer experience deeply. With keen observation skills, they provide thoughtful, timely responses and adapt quickly based on interactions.
They are also highly perceptive, able to read emotions and atmospheres, adjusting accordingly.
In addition, they remain calm under pressure and can make sound decisions quickly—skills that are anything but ordinary, and the reason why our renewal rate continues to rise every year.
The trust our customers have in us reflects the sincerity we show in every interaction. Though appearing simple, genuine service is rare in the workplace.
This, we believe, is what sets Hanse apart from other business centers.
The Value a Secretary Brings to Your Business
What Secretary Services Does Hanse Provide?
As a Hanse client, you’ll enjoy our secretaries’ outstanding customer service. They offer reception services in both Chinese and English, and manage all your mail and packages diligently.
During special times such as Ghost Festival or Opening Day prayers, we take care of everything from offerings to ceremonial supplies.
For clients using meeting spaces, Hanse offers conference call support, translation services, and even dedicated secretaries if needed.
We also handle office needs like printing, faxing, scanning, laminating, and binding.
Our secretaries assist with document processing and meeting notes—making them your best partner for saving time and effort.
If you’re traveling from another city for a meeting, we can arrange local catering and lunch boxes in advance, ensuring a pleasant dining experience without the risk of picking the wrong food.
For long-term clients, Hanse covers both software and hardware office services: network setup, telephone system installation, office furniture arrangements, company signage creation, and more.
During festivals, our shared spaces are decorated for Halloween, Christmas, and Lunar New Year. We also organize engaging community events such as Easter egg hunts, Thanksgiving dinners, coffee tastings, and tea parties—bringing a festive touch that traditional offices simply don’t offer.
If you appreciate the thoughtfulness and warmth Hanse offers, we invite you to schedule a visit and experience it firsthand!
Read more:
Secretary Introduction – Taipei
Client Relationship Manager Introduction
