FAQ
常見問題
faq
常見問題
FAQ
A Please refer to our locations.
A Hanse’s business hours are Monday to Friday, 9:00 AM to 6:00 PM. For weekends, conference rooms/spaces are available for rent with a minimum rental time of four hours.
A Hanse operates on an appointment-only basis for visitors. If clients do not specifically request a visitor, the visit will be declined. Additionally, a 24-hour surveillance system and access control system are in place to ensure your safety.
A Hanse offers individual and private office, company address registration, and conference spaces. Additionally, comprehensive assistance is provided in areas such as financial accounting, legal services, corporate investment, and professional secretarial support. What’s more, we offer professional secretarial services, handling visitor reception, package and mail receiving, as well as office hardware and software maintenance. Based on your company’s needs, we will provide a range of customized services.
A Hanse is pleased to offer you the business solutions, including rental of physical office spaces, daily office seating, professional conference room rentals, event space rental, and mobile office services (such as business district company registration, mailing address, and telephone secretary services).
A Hanse Business Center (Co-working space) is located in prime areas such as the Taipei Xinyi business district and Taichung West District, within well-known office buildings and commercial areas. Unlike independently leased offices in commercial districts or prestigious office buildings, our services help you save on high costs and manpower. With the support of Hanse’s professional secretary team, you can work easily and create shared benefits.
服務式辦公室
A Hanse offers the flexible rental period, please contact us with the rental period you require, and our sales representative will reach out to you.
A Join Hanse members can enjoy the access spaces in Taipei, Taichung, and future locations. (Please refer to each center’s usage guidelines.)
A In addition to fully equipped physical offices with OA office facilities and a comfortable work environment with refreshments, Hanse offers a variety of customized services. We also regularly host networking events, inviting Hanse members to connect, engage, and expand your professional network.
A Hanse offers customized office spaces, ranging from private offices for individuals to offices for 3-10 people and larger corporate spaces. For inquiries, please contact us via online customer service or reach out directly and our sales representative will assist you.
A The air conditioning operates from Monday to Friday, 8:00 to 19:00. If your team frequently works overtime or on weekends, customized your air-conditioning schedules can be arranged for an additional fee.
A Hanse members receive an exclusive access card, allowing 24/7 entry to the office. Additionally, the building provides 24-hour security, a smart access control system, and CCTV monitoring to ensure your property’s safety. However, secretary services and public facilities are only available during business hours (weekdays from 9:00 to 18:00).
A Hanse uses intelligent access control system. During business center operating hours (9:00 to 18:00), visitors will be greeted by our professional secretaries. Please inform the reception desk in advance with your visitor’s details and arrival time, so we can notify you promptly when they arrive.
A Hanse offers you a comfort environment in the prime business location. Our innovative serviced office solutions not only help alleviate your concerns but also reduce investment risks, allowing you to focus your resources on core business activities.
虛擬辦公室
A
1. Significantly reduces company operational costs.
2. Builds a great brand impression.
3. Friendly and professional service staff.
4. No need for office equipment and staff; everything operates automatically with the virtual office plan.
5. Quick and efficient setup, with services activated within 24 hours of signing the agreement.
A
1. SOHO workers or startup founder who want a professional image and privacy.
2. Other regional companies wishing to set up a representative office or branch in Taipei.
3. Temporary company relocation and renovation services required for transition support.
4. Side hustle business company seeking a professional and independent image.
5. Newly established companies aiming to reduce costs.
A Many SMEs, especially in their early stages, may not have an immediate need for office space. To reduce operational costs, they can utilize the business registration services provided by Hanse. This allows small and startup businesses to benefit from cost-effective, convenient solutions, such as professional telephone secretary
A Absolutely! During office hours, our professional secretary team provides services. If you need a dedicated person to answer your company’s calls, you can add the “Mobile Office – Telephone Secretary” service. Daily call information will be promptly sent to you via email, ensuring that even while you’re on the go, you can rely on a secretary to keep you updated on client information.
A Hanse offers business solutions for you, and we welcome you to rent our conference rooms to host your visitors. Hanse’s professional secretary team and space let you enjoy high quality of privacy and professional business impression, and we also offers Hanse members a special price to solve your reception problems.
A Hanse’s professional consulting team can assist you by referring you to partnered accounting firms or certified public accountants to provide high-quality, professional services. Please feel free to use our online customer service at the bottom right or contact us for detailed inquiries, and a dedicated person will assist you.
A Hanse’s professional consulting team offers business solution for you, and we will recommend our partnered accounting firms or certified public accountants to you, for providing you high-quality, professional services.
A Hanse offers different sizes of office, and our sales representative can assist you to with transitioning your lease. Please refer our Office options to learn more about our provided-spaces.
A By setting up your company at Hanse, you can enjoy a prime business address without the high rental costs. We can serve as your official business contact address. Our professional secretary team provides convenient and efficient business services, saving you both startup costs and valuable time.
A Hanse offers both business registration and virtual office users the option to choose telephone secretary services and mail forwarding services for their business address, according to their needs.
A Using a home address or accounting firms may raise concerns about privacy and image. Firstly, it helps to separate personal and work life. Secondly, registering your company’s address in a commercial district gives your clients a professional first impression, enhancing your reputation and trustworthiness. To meet your business needs, Hanse members can rent conference rooms at a special rate, allowing our professional services and facilities to become the external image of your company.
A The difference between a physical office and a virtual office is that a physical office allows you to share office space, public areas, and equipment with other users. On the other hand, a virtual office is primarily used for communication purposes. Depending on the plan you choose, it may also include professional telephone secretary services. You can flexibly select the services provided by Hanse based on your actual needs.
A You can refer to the Ministry of Economic Affairs’ business category code search system. Hanse provides professional advice and can assist in recommending qualified accountants to help with the related processes.
會議室租借
A Hanse offers meeting spaces of various sizes located near Taipei City Hall MRT Station and in Taichung’s Taiwan Boulevard and 7th redevelopment zone, close to commercial buildings and convenient transportation. We also provide professional secretary services for basic reception, along with free refreshments, internet, conference call systems, and projectors.
A The minimum rental time for our conference rooms is one hour. If the rental time is less than one hour, it will be charged as one hour. After the first hour, rental time can be extended in half-hour increments.
A Hanse offers meeting spaces of various sizes located near commercial buildings and convenient transportation. We also provide professional secretary services for basic reception, along with free refreshments, internet, conference call systems, projectors, and more. Please feel free to use our online customer service or contact us for more information.
A Hanse offers small and medium-sized meeting spaces that can accommodate 3 to 15 people. Additionally, at Hanse International Conference Center in the 7th Redevelopment Center, it offers medium and large-sized conference room which can accommodate 42 or 83 people. We will recommend the suitable plan according your needs, please contact us via email or telephone.
A You can contact us through telephone, email, or official website and tell us your needs of group size and types of meeting, our secretaries will respond and recommend the suitable conference room. After confirmation, the secretary will send you a conference room quotation. The client must sign and return the quotation, and payment must be completed before the meeting to confirm the reservation. If changes or cancellations are made within two days before the meeting, no refunds will be provided.
A Weekend conference room rentals at Hanse require a minimum rental period of 4 hours. Please make your reservation at least two weeks in advance, and weekend rates will apply.
A Hanse provides professional secretary services for basic reception, along with free refreshments, internet, conference call systems, projectors, and more. If you have special needs, please feel free to use our online customer service or contact us for more information.
A Yes. Hanse’s professional team offers meal ordering services for meetings. The cost will be based on the actual price of the meals, plus a service fee.
A If you plan to use our conference rooms frequently, we recommend considering Hanse’s prepaid package options. For any other customized meeting needs, feel free to use our online customer service or contact us for more details, or call us during office hours, and a dedicated preson will provide you with a detailed explanation.
A Yes, additional chairs can be provided up to the maximum capacity of the conference room. The cost for each extra chair is NT$500 per chair.
A Hanse members and customers using the conference room prepaid package enjoy discounted rates during regular business hours. However, there are no discounts for after-hours or public holidays, and the rates will be calculated separately.
A Customers can inform the front desk secretary about the venue setup before the meeting. The secretary will provide the follow-up procedure. Customers must sign a venue setup agreement before arranging the space to ensure that the venue and equipment are not damaged. Any damage will incur additional compensation costs.
A If you need to cancel a conference room reservation, please do so by calling during business hours at least 2 days before the meeting. Cancellations made after this period will not be eligible for a refund.
A The minimum rental time for the conference room is one hour. If the rental time is less than one hour, it will be charged as one hour. To protect all of the customers’ interests, the fee will be based on the reserved rental period.
會議場地租借
A 和仕會議中心起租時數最低為一時段，不足一時段將以一時段計費，超時為維護客戶權益，將以下個時段的租賃價格計費。
A 和仕國際會議中心 七期館提供的基本設備：投影設備、白板、Wifi、會議桌椅、瓶水。另我們也提供相關會議設備租借，歡迎洽詢。
A 和仕國際會議中心七期館提供10-83人的會議室，歡迎將您利用線上客戶或是聯繫我們，將需求提供給我們，將由專人與您聯繫。
A 可於上班時間將您的需求使用線上客服聯繫我們或寄信至service@hanse.group。
A 會議室異動時間請於前五日(含)告知，逾時費用概不退還。
A 建議您於兩周前完成預定，將可為您保留該會議室。
A 假日將以假日時段計費。
A 租借會議室包含訪客接待、公區使用及清潔管理(以一袋垃圾為限)。
A 目前禁止攜帶外食，煩請見諒。
A 請參考我們的會議服務_餐飲代訂。
A 感謝您對和仕國際會議中心 七期館的喜愛，歡迎使用聯繫我們或線上客服提供您的會議室需求，將由專人與您說明。
