{"id":8995,"date":"2022-12-29T10:05:31","date_gmt":"2022-12-29T10:05:31","guid":{"rendered":"https:\/\/www.hanse.group\/knowledge\/%e5%95%8f%e5%95%86%e5%8b%99%e4%b8%ad%e5%bf%83%ef%bc%8c%e7%a7%98%e6%9b%b8%ef%bc%88secretary%ef%bc%89%e7%82%ba%e4%bd%95%e6%96%b9%e7%a5%9e%e8%81%96%ef%bc%9f\/"},"modified":"2025-06-25T09:07:36","modified_gmt":"2025-06-25T09:07:36","slug":"secretary-services%ef%bd%9ca-distinguished-experience-that-builds-your-corporate-image","status":"publish","type":"knowledge","link":"https:\/\/www.hanse.group\/en\/knowledge\/secretary-services%ef%bd%9ca-distinguished-experience-that-builds-your-corporate-image\/","title":{"rendered":"Secretary Services\uff5cA Distinguished Experience That Builds Your Corporate Image"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">At Hanse, we believe that secretaries are more than just assistants\u2014they play the vital role of <\/span><a href=\"https:\/\/wiki.mbalib.com\/zh-tw\/%E5%AE%A2%E6%88%B7%E5%85%B3%E7%B3%BB%E7%AE%A1%E7%90%86\"><span style=\"font-weight: 400;\">Customer Relationship Management (CRM)<\/span><\/a><span style=\"font-weight: 400;\"> between your company and your clients.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Through warm interactions and empathetic thinking, our secretaries anticipate your needs even before you speak, ensuring a seamless collaboration experience.<\/span><\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"size-full wp-image-5094 aligncenter\" src=\"https:\/\/www.hanse.group\/wp-content\/uploads\/\u554f\u5546\u52d9\u4e2d\u5fc3\uff0c\u79d8\u66f8\uff08secretary\uff09\u70ba\u4f55\u65b9\u795e\u8056\uff1f_\u77e5\u8b58\u767e\u79d1_\u548c\u4ed5\u96c6\u571801.png\" alt=\"\u554f\u5546\u52d9\u4e2d\u5fc3\uff0c\u79d8\u66f8\uff08secretary\uff09\u70ba\u4f55\u65b9\u795e\u8056\uff1f_\u77e5\u8b58\u767e\u79d1_\u548c\u4ed5\u96c6\u571801\" width=\"852\" height=\"566\" srcset=\"https:\/\/www.hanse.group\/wp-content\/uploads\/\u554f\u5546\u52d9\u4e2d\u5fc3\uff0c\u79d8\u66f8\uff08secretary\uff09\u70ba\u4f55\u65b9\u795e\u8056\uff1f_\u77e5\u8b58\u767e\u79d1_\u548c\u4ed5\u96c6\u571801.png 852w, https:\/\/www.hanse.group\/wp-content\/uploads\/\u554f\u5546\u52d9\u4e2d\u5fc3\uff0c\u79d8\u66f8\uff08secretary\uff09\u70ba\u4f55\u65b9\u795e\u8056\uff1f_\u77e5\u8b58\u767e\u79d1_\u548c\u4ed5\u96c6\u571801-768x510.png 768w\" sizes=\"(max-width: 852px) 100vw, 852px\" \/><\/p>\n<h2><\/h2>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_80 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.hanse.group\/en\/knowledge\/secretary-services%ef%bd%9ca-distinguished-experience-that-builds-your-corporate-image\/#The_first_impression_of_a_business_center_often_comes_from_its_secretaries%E2%80%94an_essential_role_that_shapes_the_client_experience\" >The first impression of a business center often comes from its secretaries\u2014an essential role that shapes the client experience.<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.hanse.group\/en\/knowledge\/secretary-services%ef%bd%9ca-distinguished-experience-that-builds-your-corporate-image\/#The_Value_a_Secretary_Brings_to_Your_Business_What_Secretary_Services_Does_Hanse_Provide\" >The Value a Secretary Brings to Your Business \nWhat Secretary Services Does Hanse Provide?<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"The_first_impression_of_a_business_center_often_comes_from_its_secretaries%E2%80%94an_essential_role_that_shapes_the_client_experience\"><\/span><b>The first impression of a business center often comes from its secretaries\u2014an essential role that shapes the client experience.<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">The qualities of a secretary are deeply intertwined with the company\u2019s image.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Contrary to the traditional belief that secretaries play a low-key role, Hanse\u2019s secretaries perform crucial duties across various domains.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">They are not limited to the front desk; they support customers throughout the shared spaces, hallways, and pantry areas, always ready to assist wherever needed.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Our secretaries are both courteous and friendly, paying close attention to every detail.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">We value customer experience deeply. With keen observation skills, they provide thoughtful, timely responses and adapt quickly based on interactions.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">They are also highly perceptive, able to read emotions and atmospheres, adjusting accordingly.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">In addition, they remain calm under pressure and can make sound decisions quickly\u2014skills that are anything but ordinary, and the reason why our renewal rate continues to rise every year.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">The trust our customers have in us reflects the sincerity we show in every interaction. Though appearing simple, genuine service is rare in the workplace.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">This, we believe, is what sets Hanse apart from other business centers.<\/span><\/p>\n<p><img decoding=\"async\" class=\"size-full wp-image-5095 aligncenter\" src=\"https:\/\/www.hanse.group\/wp-content\/uploads\/\u554f\u5546\u52d9\u4e2d\u5fc3\uff0c\u79d8\u66f8\uff08secretary\uff09\u70ba\u4f55\u65b9\u795e\u8056\uff1f_\u77e5\u8b58\u767e\u79d1_\u548c\u4ed5\u96c6\u571802.png\" alt=\"\u554f\u5546\u52d9\u4e2d\u5fc3\uff0c\u79d8\u66f8\uff08secretary\uff09\u70ba\u4f55\u65b9\u795e\u8056\uff1f_\u77e5\u8b58\u767e\u79d1_\u548c\u4ed5\u96c6\u571802\" width=\"958\" height=\"498\" srcset=\"https:\/\/www.hanse.group\/wp-content\/uploads\/\u554f\u5546\u52d9\u4e2d\u5fc3\uff0c\u79d8\u66f8\uff08secretary\uff09\u70ba\u4f55\u65b9\u795e\u8056\uff1f_\u77e5\u8b58\u767e\u79d1_\u548c\u4ed5\u96c6\u571802.png 958w, https:\/\/www.hanse.group\/wp-content\/uploads\/\u554f\u5546\u52d9\u4e2d\u5fc3\uff0c\u79d8\u66f8\uff08secretary\uff09\u70ba\u4f55\u65b9\u795e\u8056\uff1f_\u77e5\u8b58\u767e\u79d1_\u548c\u4ed5\u96c6\u571802-768x399.png 768w\" sizes=\"(max-width: 958px) 100vw, 958px\" \/><\/p>\n<p>&nbsp;<\/p>\n<h2><\/h2>\n<p>&nbsp;<\/p>\n<h2><span class=\"ez-toc-section\" id=\"The_Value_a_Secretary_Brings_to_Your_Business_What_Secretary_Services_Does_Hanse_Provide\"><\/span><b><br \/>\n<\/b><b>The Value a Secretary Brings to Your Business<\/b><b><br \/>\n<\/b><span style=\"font-weight: 400;\">What Secretary Services Does Hanse Provide?<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">As a Hanse client, you\u2019ll enjoy our secretaries\u2019 outstanding customer service. They offer reception services in both Chinese and English, and manage all your mail and packages diligently.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">During special times such as Ghost Festival or Opening Day prayers, we take care of everything from offerings to ceremonial supplies.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">For clients using meeting spaces, Hanse offers conference call support, translation services, and even dedicated secretaries if needed.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">We also handle office needs like printing, faxing, scanning, laminating, and binding.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Our secretaries assist with document processing and meeting notes\u2014making them your best partner for saving time and effort.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">If you&#8217;re traveling from another city for a meeting, we can arrange local catering and lunch boxes in advance, ensuring a pleasant dining experience without the risk of picking the wrong food.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">For long-term clients, Hanse covers both software and hardware office services: network setup, telephone system installation, office furniture arrangements, company signage creation, and more.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">During festivals, our shared spaces are decorated for Halloween, Christmas, and Lunar New Year. We also organize engaging community events such as Easter egg hunts, Thanksgiving dinners, coffee tastings, and tea parties\u2014bringing a festive touch that traditional offices simply don\u2019t offer.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">If you appreciate the thoughtfulness and warmth Hanse offers, we invite you to schedule a visit and experience it firsthand!<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Read more: <\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><a href=\"https:\/\/www.facebook.com\/story.php?story_fbid=pfbid02hdbqFMHzEF9ZUGMHPBBTjT8XPeWzcPJPxU24M3LESVLHhAjKXGumSpHAmLkcrSwel&amp;id=751524424956458&amp;mibextid=qC1gEa&amp;_rdr\"><span style=\"font-weight: 400;\">Secretary Introduction \u2013 Taipei <\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/a><a href=\"https:\/\/www.facebook.com\/story.php?story_fbid=pfbid028orKdgPnjKqKzCB1uyze4fgTdH69Ag2PrzsJbgFRb5AQhPiFt811MqxtiosMpwWPl&amp;id=100063535252593&amp;mibextid=qC1gEa&amp;_rdr\"><span style=\"font-weight: 400;\">Client Relationship Manager Introduction <\/span><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>At Hanse, we believe that secretaries are more than just assistants\u2014they play the vital role of Customer Relationship Management (CRM) between your company and your clients.<\/p>\n","protected":false},"author":1,"featured_media":7719,"template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center 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center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"knowledge_category":[61],"class_list":["post-8995","knowledge","type-knowledge","status-publish","has-post-thumbnail","hentry","knowledge_category-knowledge-en"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Secretary Services\uff5cA Distinguished Experience That Builds Your Corporate Image<\/title>\n<meta name=\"description\" content=\"At Hanse, we believe that secretaries are more than just assistants\u2014they play the vital role of Customer Relationship Management (CRM) between your company and your clients.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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